SLAZZY

Style in 60 Minutes

Privacy Policy

Last Updated: March 2026

App Name: Slazzy - Style in 60 Minutes

Location: Lucknow, Uttar Pradesh, India

Contact: slazzytech@slazzy.in

Introduction

Welcome to Slazzy. We operate the Slazzy mobile application (the "App"), a 60-minute clothing delivery service in Lucknow, Uttar Pradesh, India.

This Privacy Policy describes how we collect, use, disclose, retain, and protect your personal information when you use our App. It has been prepared to comply with Apple App Store Review Guidelines and applicable Indian data protection requirements.

By downloading, installing, or using the Slazzy App, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the App.

1. Data We Collect

1.1 Personal Information

  • Full name - to identify your account and address deliveries
  • Email address - for registration and order confirmations
  • Phone number - for delivery coordination
  • Delivery address - to fulfill orders
  • User ID - unique account identifier

1.2 Location Data

Precise location (GPS) for delivery tracking and approximate location for service availability.

You may revoke location access anytime via device settings.

1.3 Device and Usage Data

Device ID, device model, IP address, app usage data, OS version, and app version.

1.4 Financial Information

Purchase history only. Payments are processed by Razorpay. We do NOT store card or bank details.

1.5 In-App Messages

Customer support chats and order notifications.

2. How We Use Your Data

  • Create and manage your account
  • Process and deliver orders
  • Enable real-time tracking
  • Send notifications (SMS, email, push)
  • Provide customer support
  • Prevent fraud and improve services
  • Comply with legal requirements

We do NOT sell your data or use it for advertising.

3. Data Sharing

  • Delivery partners - order fulfillment
  • Razorpay - payment processing
  • Firebase (Google) - analytics & notifications
  • Google Places API - address autocomplete

We NEVER sell your personal data.

4. Third-Party Services

  • Firebase (Google)
  • Razorpay
  • Google Places API

5. Data Retention

  • Account data: Account duration + 24 months
  • Orders: Up to 7 years
  • Location: Session-only
  • Support chats: Up to 24 months
  • Analytics: Up to 24 months

6. Data Security

  • Encrypted via TLS
  • Secure payments via Razorpay
  • Restricted internal access
  • Regular security reviews

No method is 100% secure, but we follow best practices.

7. Your Privacy Rights

  • Access your data
  • Correct your data
  • Delete your account
  • Withdraw permissions
  • Request data copy

Email: slazzytech@slazzy.in

You can delete your account via app settings or by emailing us.

8. Children's Privacy

Slazzy does not collect data from users under 16 years.

9. Data Processing Location

Data is processed in India and via trusted providers like Google and Razorpay.

10. Apple App Store Disclosures

  • No cross-app tracking
  • No third-party advertising
  • Data used only for functionality

11. Changes to This Policy

We may update this policy. Continued use means acceptance.

12. Contact Us

Email: slazzytech@slazzy.in
Service Area: Lucknow, Uttar Pradesh, India